UPDATE: Respawn has issued a fix for today's Apex Legends 1.1 update, remedying instances where players were logging on to discover all their account progress seemingly gone.
As explained in an official thread on the Apex Legends' subreddit, today's 1.1 update inadvertently moved players to servers "that didn't have their persistence", causing affected accounts to appear as if they'd been reset with all progression lost. To rectify the issue, Respawn shut down live servers so that players could be relocated to the right place, resulting in progress displaying correctly once more.
"Once we confirmed internally that we had fixed the issue we started rolling out the right servers starting with Xbox and staggered the updates to PS4 and PC," the developer explained.
from Eurogamer.net http://bit.ly/2I1Jqym
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